BKX8 Privacy Policy — Your information is safe with us

1 Introduction

BKX8 (https://bkx8.net) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the BKX8 platform, how that information is used, and the steps we take to keep it secure.

BKX8 is an international-standard online gaming platform offering Live Casino, slots, Sports Betting, and bingo. By using our services, you agree to the terms described in this Privacy Policy.

This Privacy Policy applies solely to BKX8's own platform. BKX8 is not responsible for any third-party websites or services. We recommend reading the privacy policy of any third-party service before using it.

2 What Information Is Collected

BKX8 collects several types of information from you. This falls into two categories — information you provide directly, and information collected automatically through your use of the platform.

Information You Provide Directly:

• Full name & date of birth
• Email Address & Mobile Number
• Home address & postal code
• National ID or passport details (for KYC verification)
• Payment details (bKash/Nagad/Rocket number)
• Profile photo (optional)

Automatically Collected Information:

• IP Address & Device Type
• Browser type & operating system
• Time spent on the platform and pages visited
• Gaming history & transaction records
• Login Time & Location Data

3 How your information is used

BKX8 uses the information we collect solely for the purposes listed below. We never use your data for unnecessary purposes or process it without authorization.

• Account Management: For registration, login, profile updates, and security verification.
• Service delivery: To provide gaming services, process transactions, and distribute bonuses.
• Customer support: To resolve your questions and issues.
• Fraud prevention: To detect suspicious activity and ensure security.
• Legal Compliance: To meet regulatory requirements.
• Service improvement: To analyze data and improve the platform experience.
• Promotional communications: To send you offers and updates with your consent.

4 Who your information is shared with

BKX8 is committed to your privacy. However, in certain limited circumstances, we may need to share your information with specific parties:

• Payment processors: Necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
• KYC Verification Services: With accredited verification bodies to confirm your identity.
• Legal Authorities: Where required by a court order or mandatory request from a regulatory authority.
• Fraud prevention agencies: With security partners to detect fraud and money laundering.
• IT Service Providers: With trusted technology partners for server and cloud services.

5 Cookies & Tracking

BKX8 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Types of Cookies We Use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics cookies: To understand platform usage patterns (anonymous data).
• Security cookies: To detect fraud and unauthorized access.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.

6 Data protection practices

BKX8 uses industry-leading technology to protect your information. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) — for account security.
• Firewall and intrusion detection systems — for network security.
• Regular security audits and penetration testing.
• Strict data access controls for all staff.
• Automated suspicious activity detection system.
• Data backup and disaster recovery planning.

7 Data retention period

BKX8 does not retain your information longer than necessary. How long data is kept depends on its type and applicable legal requirements:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming history: Up to 2 years after account closure.
• Support Contact: Up to 3 years.
• Cookie Data: Until end of session or up to 1 year, whichever comes first.

Once the retention period expires, BKX8 automatically deletes or anonymizes your data.

8 Your Rights

As a BKX8 user, you have the following rights. To exercise any of these rights, please contact our support team.

• Right to know: You have the right to know what information BKX8 collects about you and how it is used.
• Right of Access: You may request a copy of the data we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to restrict processing: You can restrict how your information is used for specific purposes.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to portability: You can receive your data in a machine-readable format.

9 Minor protection

BKX8 strictly prohibits anyone under the age of 18 from using the platform. Our measures to protect minors include:

• Date of birth verification is mandatory at the time of registration.
• If there is any doubt, you may be asked to present a government-issued ID.
• If a minor is identified, the account will be suspended immediately.
• Parents are advised to monitor their children's online activity.

If you suspect a minor is using BKX8, please notify our support team immediately. We will take prompt action.

10 Policy changes

BKX8 may update this Privacy Policy from time to time. When changes are made:

• The updated version will be published on this page with a revised effective date.
• A notice will be sent to your registered email address for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the BKX8 data protection team.

• Email: [email protected]
• Support Page: Visit the FAQ Page
• Response Time: Usually within 24–48 hours

Your privacy is our top priority. BKX8 is always here for you.